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HÄUFIG GESTELLTE FRAGEN

Haben Sie eine Frage zu Ihrer Bestellung, sind Sie neugierig auf die Versandkosten oder benötigen Sie Beratung bei der Auswahl?beste alkoholfreie Biere

Auf unserer FAQ-Seite finden Sie Antworten auf diese und weitere Fragen. Und wenn Sie es immer noch nicht herausfinden können, nehmen Sie sich einfach einen Moment Zeit.Kontakt mit uns.

  • What are the shipping rates?
    Netherlands: €5.50, free from €50 Belgium: €7.50, free from €50 Germany and Luxembourg: €10, free from €75 France, Spain, Italy, Czech Republic and Austria: €15, free from €75 Portugal, Great Britain and Ireland: €15 Scandinavia, Poland, Switzerland and Estonia: €25 United States: €75 per box. A box can contain 48 small cans or 24 bottles/large cans or a combination of these. If you order more than one box, we will invoice the shipping costs for the other boxes. Please also send us an email to coordinate this properly. ​ Do you want to receive our beers outside the mentioned regions? Send an email to janine@ondernulpunt Vijf.com and we will see what we can do for you.
  • When will I receive my order?
    We do our best to have the order with you as soon as possible. We work together with PostNL, which means that within the Netherlands and Belgium an order placed on a working day before 3 p.m. will be shipped the same day. It is of course possible that this takes longer due to circumstances and that is why we ask you to take into account a delivery time of 3 working days. For deliveries outside the Netherlands and Belgium you have to take into account a delivery time of 1 to 2 weeks, but in practice this is often faster.When the package has been shipped, you will receive the Track & Trace code by e-mail so that you can track your shipment yourself.
  • To which pick-up point will my order be shipped?
    If you choose the shipping method: Collect package at a PostNL point, you cannot choose a collection point yourself, unfortunately, this is technically not possible. We choose the nearest PostNL pick-up point for you. If you want to pick up the package at another (PostNL) pick-up point, please send us an email.
  • Can I also pick up my package from you?
    Certainly! You can also pick up your order. For this you choose the option 'pick up' when ordering and we ensure that your order is ready. We would be happy to make an appointment with you when you can come and collect it or if you come on Friday between 12-5 p.m. then our stockroom will be open. We will then ensure that the package is ready for you. Our address is: Hellingweg 224 in Scheveningen (The Hague), the Netherlands.
  • Can I return the beers?
    If there is a problem with your order, we will of course solve this together. Send us an email info@ondernulpuntvijf.com  and we get in touch with you to fix this.
  • Beers arrived broken, now what?
    That is of course very annoying. It may be that the post has handled your package a little rough, causing bottles or cans to break. Send us an email info@ondernulpuntvijf.com  and we solve the problem
  • My order is missing beers, what now?
    Oh well, we make mistakes sometimes too. Email us at info@ondernulpunt Vijf.com or call 06-14024919 and we will decide together with you whether we will resend the beers, refund them or whether we will send them with your next order.
  • I order multiple packages, how will this be shipped?
    If you order several beer mixes or beer packages, we will try to send them in one box. You can also order single beers with a beer mix or beer package. These will also be sent in the same box. If this does not fit, we will of course send several boxes to you. You will receive a separate Track & Trace code for all boxes.
  • What is ONP5?
    ONP5 is the abbreviation of OnderNulPuntVijf. Our name is a bit difficult to remember for our international customers 😉 We are the largest supplier of low-alcohol and non-alcoholic beer in the Benelux with a dream to conquer the whole world and introduce everyone to tasteful non-alcoholic beer.
  • How did ONP5 originate?
    Founder Raoul has been drinking no alcohol for over ten years during the Lent period, between Carnival and Easter. As a connoisseur and enthusiast of craft beer, he went looking for alternatives and he found them. For example, there were a few tasty non-alcoholic beers in the supermarket, a few at liquor stores and a number online. That had to be easier. OnderNulPuntVijf was born in 2020: low-alcohol and non-alcoholic craft beers under 0.5% ABV conveniently bundled in one place. With the addition of Janine and David, the team is complete and we work every day with great passion to achieve our goal: It is our mission to introduce everyone to the best alcohol-free and low-alcohol beers from all over the world."
  • How does ONP5 contribute to sustainability?
    1. More beer = more treesFor every order placed, we plant one tree. In this way we compensate for the CO2 emissions for sending the packages. The trees are planted in collaboration with partner Trees For The Future and help protect the soil, increase biodiversity and provide local work. 2. TooGoodToGo It is possible that a beer from our shop is approaching its best before date. Or that we get a can with a dent. Because these beers are just very tasty, we don't want to just throw them away. Daarvoor zijn we een samenwerking aangegaan met To Good To Go. They have developed an app that offers delicious products that entrepreneurs have left over at the end of the day. They are then for sale for a low price. 3. Cardboard recyclingWe receive our beers in crates, which of course go back to the brewers, but also often in cardboard boxes. We try to use as many of these boxes as shipping boxes. This way we don't have to throw it away and we have to order fewer new shipping boxes. Which in turn contributes to a smaller ecological footprint. 4. HubbelNot all beers can be stored on the Hellingweg. Daarom huisvesten wij sommige bieren bij onze partner Hubbel. With their zero-emission service, we still get them delivered to us in a responsible manner.
  • Can you advise on the best non-alcoholic beers?
    Taste is very personal. But that there is an enormous amount on offer, and that choosing is sometimes difficult, we understand that like no other. That is why we offer different beer boxes. You can find these beer boxes on this page. We can also put together a box for your personal taste. You can choose from 6, 12 or 24 beers. Let us know what your favorite beer style is and we will get to work for you. You can find this customized beer box via this page. Although you can't taste the beers in advance, you can already take a look at Untappd. Thousands of beer lovers check in their beers here and write reviews about them. This can help you make a good choice in non-alcoholic beer. Do you have a question or comment about our range? Then we would like to get in touch with you. Call, email or app us if you want to know more.info@ondernulpuntvijf.com
  • What is the shelf life of non-alcoholic beer?
    The shelf life of alcohol-free beer is slightly shorter than beer with alcohol. We strive to only sell beers with a minimum shelf life of 3 months. In the unlikely event that you have ordered an alcohol-free beer with a shelf life that is too short, we will replace it for you free of charge. Would you like to find out more about the shelf life of (non-alcoholic) beer? Then we recommend that you read this article to read.
  • What does your monthly beer subscription include?
    For the real "alcohol-free beer geeks" we have a monthly new beer subscription. For €35 per month we will send you 8-12 of our latest beers, supplemented with something tasty, excluding shipping costs. These are our coolest and most exclusive beers, some of which don't even go on regular sale. Payment is made via credit card or direct debit and the subscription can be canceled every month. You can find more about this subscription and other subscriptions on this page.
  • Can I get an invoice for my order?
    Yes, that's possible. Send us an email at info@ondernulpuntvijf.com and we will send the invoice to you by email as soon as possible.
  • Is there a deposit on the cans?
    Almost every can has a €0.15 deposit. You can recognize these cans because there is a deposit logo on the cans. This can sometimes be in the form of a sticker. When returning "reads" the machine reads the barcode of the can. So make sure it is easy to read. If the machine does not pick up a can, please let us know.The deposit is already included in the price.
  • Is there a deposit on bottles?
    There is no deposit on most bottles. After drinking, you take this to the bottle bank. Some bottles do have a deposit. This is stated on this bottle. You can hand these in at any return point. The deposit is included in the price.
  • I sell or brew non-alcoholic beer, are you interested?
    Oh yes! We are always curious about new non-alcoholic beers. This is how it works:1. Send an email to raoul@ondernulpuntvijf.com with information about the beer and your brewery, the price and the expiration date or send a test package to our stockroom in The Hague (Hellingweg 224, 2583 DX The Hague) with your contact details. We will of course contact you after we have tasted. 2. Together we then decide whether to add the beer to our range once or repeatedly. We take the rest of the work (product photography, description, etc.) off your hands.3. Et voila, now non-alcoholic beer lovers from all over the world can try your non-alcoholic beer. And the better it is judged, the more often we reorder, of course 😉*If you miss an alcohol-free beer at ONP5, you can of course tip us and we will see if we can add it to our range.
  • Do you also deliver to offices?
    Definitely possible. In consultation, we regularly come by to fill the fridge. This makes the fri-mi-bo (or any other drink) fun and everyone can go home safely. ​ Our colleagues like to drink a beer together after a hard day's work. For D&D, OnderNulPuntVijf ensures that tasty non-alcoholic beers are always available. liquor store on the corner. Our experience? Everyone at the AV. #responsible employership." Robert Derksen - Derksen & Drolschbach ​ Call, email or app us if you want to know more about the possibilities. info@ondernulpuntvijf.com
  • Do you also supply to catering?
    In and around Scheveningen we already supply beers to a number of catering establishments. Tasty non-alcoholic beer is a perfect addition to the range, especially for "dry" catering establishments. ​ While the children have fun on the trampolines, the parents can enjoy a nice non-alcoholic beer. Fast delivery of delicious beers. Perfectly arranged by OnderNulPuntVijf. Robbert Jol - Planet Jump We also supply to the hospitality industry outside our region, such as restaurant Feu in Utrecht. This hip restaurant offers beer pairings with their menus and we supply the tastiest non-alcoholic beers so that everyone can go home with a satisfied feeling (safe). Are you or do you know a catering company that should try our beers? Then we would like to get in touch. Call, email or app us if you want to know more about the possibilities. info@ondernulpuntvijf.com
  • Do you also deliver to liquor stores?
    We also supply non-alcoholic beers to liquor stores. Because the shelf life of most non-alcoholic beers is shorter than that of beers with alcohol, we also supply smaller quantities per beer. Our beers can be purchased per 6, 8 or 12 pieces. If you want to purchase very large quantities, we can put you in touch with the right parties or have the beers imported for you. ​ Call, email or app us if you want to know more about the possibilities. info@ondernulpuntvijf.com
  • Can I order beers in large quantities?
    Yes you can. Via this page you can see which beers are immediately available per 24 pcs. If you want to order other beers, please contact us. We will then find out for you which beers we can supply, at what price and with which shipping/delivery options. We coordinate this completely together. It is of course also possible to pay by invoice. Call, email or app us if you want to know more about the possibilities. info@ondernulpuntvijf.com
  • Can I order white label beers?
    It is possible to order an alcohol-free beer with your own label. Depending on the numbers and the budget, we look for the best solution. For example, we had this beer made especially for DJ Paul Rabbering of Radio 2. We are very happy with it, and it is well received by the listeners! :) Nanina Kreutz - Radio 2 ​ Call, email or app us if you want to know more about the possibilities. info@ondernulpuntvijf.com or 06-45209186
  • Do you also provide tastings?
    We provide tastings for companies, groups of friends or family parties. This can be done online, but of course also on location. At an online event we send all participants a package with beer and snacks. Raoul or Janine take you by the hand in tasting the beers and we tell the stories behind the beers. We also regularly work with beer sommelier Ferry Wijnhoven to take care of the tastings for us. ​​ An alcohol-free beer tasting for the Werkfabriek community by Raoul Van Neer van was a great success. Tasting delicious beers from Belgium, Estonia and Germany. Well-known and lesser-known, but especially beautiful beers. Then just go home by car and still completely fresh. Ian Smeyers - The Werkfabriek ​ Nice and affordable packages arranged for our relations before the conclusion of an online session. Everyone responded very enthusiastically. Martijn Bekking - Grow a Pair
  • Can I also order promotional gifts from you?
    Are you looking for a nice non-alcoholic beer package to surprise your staff? Then you've come to the right place. We put together a package in consultation with you and we can also send these packages directly to home addresses. Would you like a glass, tasty snacks or a personal message? The sky is the limit, we will make something beautiful out of it! Contact info@ondernulpuntvijf.com 
  • What is the difference between low-alcohol and non-alcoholic beer?
    It is important to note the following difference: non-alcoholic and low-alcohol beer. Alcohol-free beer (in the Netherlands) :May contain up to 0.1% alcohol, but is usually 0.0% if labeled. You can therefore safely drink this beer before, during and after your pregnancy without it being harmful to the baby, but you can also drink this beer if you do not want to or are not allowed to drink alcohol for other health reasons. Low alcohol beer (in the Netherlands):May contain between 0.1% and 1.2% alcohol. Abroad:The guidelines for non-alcoholic and low-alcohol beer differ per country. OnP5 you will only find beers up to 0.5% alcohol. When we talk about non-alcoholic beer on our website, we are talking about beer that contains a maximum of 0.5% alcohol. Beers that are 0.0% are also explicitly called 0.0%. All 0.0% beers can be found on this page.
  • Is non-alcoholic beer healthy?
    According to the Nutrition Center, alcohol-free beer is healthier than beer with alcohol because it contains fewer calories. For example, alcoholic beer contains an average of 45 kcal per 100 ml and non-alcoholic beer 26 kcal per 100 ml. Non-alcoholic beer also contains fewer calories than soft drinks such as cola and orange juice. But there is still sugar in non-alcoholic beer, so it is advisable not to drink too much of it. A nice side effect of alcohol-free beer is that it has an isotonic effect: there are naturally vitamins in alcohol-free beer that are quickly absorbed into the body. So is non-alcoholic beer healthy? You have to judge that yourself.
  • What is the best non-alcoholic beer?
    Well, opinions are divided on that. There are many types of non-alcoholic beer. A type of beer that is rated relatively well among our customers is a non-alcoholic IPA (India Pale Ale). This is a kind of Pale Ale with extra hops. Hops give the beer a strong, almost bitter taste. This masks the absence of alcohol and also the well-known 'malt sweetness' that alcohol-free pilsners sometimes have. So are you new to the world of non-alcoholic beer and don't know what to choose? Then we recommend a alcohol-free IPA.
  • Is beer vegan?
    The ingredients of beer are usually non-animal, although sometimes there may be lactose in beer or other ingredients such as honey. However, beer is filtered and this membrane is often animal. So the answer is no, beer is often not suitable for people with a vegan lifestyle. Fortunately, we do have a series of beers that are suitable for vegans. You can find these beers here.
  • Is ginger beer beer?
    Traditional ginger ale is a sugar-sweetened carbonated drink that is usually non-alcoholic. It is produced by natural fermentation of prepared ginger, yeast and sugar. So it is not beer, but it is a refreshing and spicy drink that is brewed. ​ The most famous ginger beer is Bundaberg from Australia, but the Fentimans from England is also very well known. It is great to see that smaller breweries such as the German Herbal Moscow are also coming up with innovative recipes. On this page you will find all non-alcoholic ginger beers that OnderNulPuntVijf offers.
  • Can you drink 0.0 when you are pregnant?
    Yes, you can drink 0.0 beer with confidence when you are pregnant. Be careful with drinks that have the title "alcohol free/alcohol free/non alcoholic". Some brewers put this on it, but the beer still contains alcohol (<0.5%). This is not recommended for pregnant or breastfeeding women. On this page you will find all beers that are completely 0.0.
  • Does non-alcoholic beer contain gluten?
    Most beers are made with barley or wheat, which automatically contains gluten in the beer. There is no difference between beer with or without alcohol. However, there is a solution for this: gluten-free alcohol-free beerHow do they make gluten-free (non-alcoholic) beer?This can be done by using oats or the ancient grain Teff instead of the normal grains when brewing the beer. There are originally no gluten in it. But more often the gluten is removed from a normally brewed beer. The beer is then “deglutanized”. There is then less than 20 ppm gluten (= 20 mg/kg product) gluten in the product and may therefore use the official Crossed Grain quality mark. More information about this can be found at the Dutch Celiac Association.Which gluten-free non-alcoholic beer is there?We have a number of Gluten-free Alcohol-free beers in our shop. The complete overview can be found here. We carefully check whether a beer is gluten-free before we classify it in this category. If you come across gluten-free alcohol-free beers yourself, we will certainly add this gluten-free alcohol-free beer to the portfolio.
  • Why do you also sell beer that can be found in the supermarket?
    Because we have customers all over the world, we also offer beers that can be found in the supermarket. For example, we can also make a customer from the United States happy with a Leffe Blond 0.0 or a nice beer from Brouwerij 't IJ or Jever. And so you can taste that hip non-alcoholic beer from the United States, which he would not order. So something for everyone!
  • How can I reach you?
    Has your question not been answered yet? Then we would like to get in touch with you. General Email: info@ondernulpuntvijf.com  Raoul van Neer Phone: 0614024919 Email: raoul@ondernulpuntvijf.com
  • Can I visit your store?
    90% of our orders are online. But even though we are not an official store, we still enjoy meeting our customers in real life. Our stockroom is open every Friday from 12-5 pm. Come by for advice from our experts. If you want to come by on another day, that's also possible, just let us know via a call or email and we'll make sure we're there. Our address is: Hellingweg 224 in Scheveningen/The Hague.
  • Is ONP5 open to collaborations?
    It's great that you're interested in working with us. We are always open to hearing your ideas and sparring through a call or (online) meeting. Examples of collaboration opportunities: 1. Social mediaFor example, because you are an influencer and want to review our products or do a nice like & win promotion via your social media channels 2. News/press/print media For example, because you want to write an article about non-alcoholic beer and you are still looking for more information from real connoisseurs. We also recently appeared in the NRC, and of course that "tastes" for more. 3. Bloggers For example, because you are a (beer/food/lifestyle) blogger and you would like to review our products via your blog. Send an email to info@ondernulpuntvijf.com 

WIR SIND FÜR SIE BEREIT!

Raoul van Neer, Gründer von OnderNulPuntVijf

Raoul van Neer

Gründer ONP5

Janine Driessen, Betriebsleiterin bei ONP5

Janine Driessen

Mitbegründer ONP5

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